How do I get a payment out of the Security Sum?

The building owner or one of the appointed surveyors can log into the account on our portal and navigate to Payments in the left hand menu. Clicking on New Payment Request opens a form asking for details of the payment to be made. We will issue a payment direction form for online signature via Signable, a UK based, secure, document signing service. You will need to confirm whether the release form is to be signed by the parties or the surveyors so we can issue the correct form.