How do I start the process of getting the Security Sum returned?

Log into your account on our portal and navigate to Payments in the left hand menu. Then click on New Payment Request and fill in details of the payment to be made. We will issue a release form or payment direction for online signature via Signable, a UK based, secure, document signing service. Where security is being held under the Party Wall etc. Act, you will need to confirm whether the release form is to be signed by the parties or the surveyors so we can issue the correct form.